Terms of Service

Effective Date: October 12, 2023

By initializing a deployment of Axiom Metrics, you agree to be bound by these Terms of Service and all applicable export control regulations concerning embedded hardware management tools.

Service Level Agreement (SLA)

We guarantee a 98.4% uptime across all client instances. Scheduled maintenance for the orchestration engine will be communicated 72 hours in advance. Failure to meet these metrics will result in pro-rated credit adjustments.

Termination Protocol

You may terminate your instance at any time. Upon termination, all indexed repository metadata and compliance reports will be permanently purged within 30 days.